The IQOS app is the perfect companion

Your companion on the journey with IQOS.

Access the world of IQOS

Stay connected to the world of IQOS to access latest features and updates.

Customise your device

Stay connected to the world of IQOS to access latest features and updates.

View your usage

Access features for your device like FlexBattery, FlexPuff, Illumination mode and much more.

How your device and the IQOS app work together?

Our apps allow you to stay connected, whichever device you're using.

Advanced Features

FlexBattery

Customise your experience by choosing between Performance or Eco mode.

FlexPuff

Keep up with your pace.

Autostart

Customise your device by choosing when you would like it to start.

Illumination mode

Set the preferred brightness level of your device.

Manage your device

Locate your device

Remotely track, lock and locate your device when within Bluetooth® connectivity range.

Diagnose and Resolve an issue

Fix device issues quickly & easily.

Connect your device to the IQOS app
Get Started
Download this app to stay connected with IQOS via your Android device. We strongly recommend to use a USB cable to ensure a seamless experience.
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Download this app to stay connected with IQOS via your Windows desktop.
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Download this app to stay connected with IQOS via your Mac desktop.
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All the support you need in one app
Diagnose your IQOS, keep it up to date and get all the support you need in the IQOS app.
Diagnose & Resolve an issue
Diagnose your device and fix any issues automatically.
Firmware upgrade
Give your device its full potential by upgrading it to the latest firmware through the app, to give you access to the latest features.
Support
Get access to all the tips & tutorials, FAQ’s and all our support channels directly on the apps.
This product is not risk-free and delivers nicotine, which is addictive. For adult use only.