Using IQOS is easy. Learn how to use, clean, and charge your IQOS, and find quick tips.
Sometimes the solution is simple and easy. Let us help you solve potential problems with the IQOS device.
Start your IQOS experience with your IQOS Expert.
If you need our support while you’re on holiday or travelling for work, we're only a call away. Call +41 215 478 888.
Find out everything about the device replacement and benefits it brings.
Trade in your device for a discount on a new IQOS.
Get access to experiences, special services and much more with IQOS Club.
Update your device in just a few minutes.