What is Pause Mode on the New IQOS ILUMA i?

Allow us to introduce you to Pause Mode, the cutting-edge feature on the new IQOS ILUMA i, our latest innovation in Heat Not Burn technology. In this article, we’re going to explore this new addition to our IQOS ILUMA i device and all the benefits it has to offer.

Embracing Convenience and Flexibility

In the past, being interrupted during your experience meant potentially wasting your stick. Pause Mode lets you pause your experience for up to 8 minutes and resume it.

Let's talk benefits. Pause Mode isn't just about convenience; it's about heightened flexibility, and, most importantly, delivering higher value for your experience.

Using Pause Mode: A Step-By-Step Guide

Now, let's get technical. Here's how you can use Pause Mode with your IQOS ILUMA i:

1. Activation: Swipe down across the entire Touch Screen to Pause. You'll feel a subtle vibration to indicate when the Pause starts.

2. Pause Countdown: During the Pause, the LEDs on the Touch Screen will steadily fade out to demonstrate the countdown. The LEDs will fade out from the 12 o'clock position, moving counterclockwise.
3. Resumption: If your experience isn't resumed within 8 minutes, the Holder will auto-switch off. You'll receive a vibration to indicate when the Pause is close to ending. To resume, swipe up across the entire Touch Screen.

It's worth noting that when Pause Mode is activated, the experience is limited to 14 puffs (including all puffs before and after the Pause). After resuming, the preheating will take approximately 20 seconds, with the Touch Screen showing a completion light. A vibration and light guide will indicate that the Holder is ready for use again.

Pause Mode is only available in Performance Mode, during the first 3 minutes or 8 puffs of the experience. When pause is activated, Performance Mode gives you up to two consecutive experiences and pause is available only for one of them.

Troubleshooting Tips and More

For those occasions when your Pause Mode experiences issues, we've got you covered. Make sure that your swipe gestures are quick and decisive – any movement slower than 0.5 seconds is not recognised as a swipe gesture.

Additionally, if swiping doesn't work while holding the device in one hand, try using the index finger from another hand for a smoother gesture. In the event that the experience isn't re-activated within 8 minutes, the Holder will auto-switch off.

Explore our Troubleshooting page (Link to CS Troubleshooting) if you are experiencing any difficulties.

More Features to Discover

The innovation in the IQOS ILUMA i doesn't stop here. Discover FlexPuff and FlexBattery, features that are set to redefine your experience, offering experience personalisation. (Insert link to upcoming articles: ‘What is FlexPuff’ and ‘What is FlexBattery’)

For any troubleshooting queries or product-related support please see our troubleshooting and FAQ page. (Insert link to Troubleshooting and FAQ page). Alternatively, don't hesitate to reach out to our customer service team (Link to Customer Service contact information page), who are always at the ready to ensure your experience remains seamless and enjoyable.

Experience the innovation and discover IQOS ILUMA i (link to PLP) today.