- Discover IQOS
What is IQOS?
- Discover heated tobacco
Why switch to IQOS?
- Backed by science
Discover the science behind IQOS
- Together. Forward.
We move forward, we IQOS
- lil SOLID Ez
Buy the devices
- Accessories
Buy accessories for lil SOLID Ez
- Discover IQOS
What is IQOS?
- Discover heated tobacco
Why switch to IQOS?
- Backed by science
Discover the science behind IQOS
- Together. Forward.
We move forward, we IQOS
Discover How To Make The Most Of IQOS CLUB
There Are Many Ways To Earn Points!
Purchase of the first IQOS ILUMA device/LIL SOLID EZ device 25/15 points | |
Purchase of accessories or purchase of holder or pocket charger 15 points | |
Purchase of the second and each subsequent IQOS ILUMA device up to 70 points | |
Recommendation of the IQOS ILUMA device to a friend who is an adult smoker 70 points
| |
Recommendation of LIL SOLID EZ device to a friend who is an adult smoker 30 points
| |
Visit an IQOS Store 5 points *once a week | |
Visit to the IQOS boutique 5 points *once a week | |
Visit to the IQOS virtual boutique 10 points *once a month | |
Visit your IQOS CLUB profile 1 point *1 point every 48 hours | |
First/Second/Third IQOS CLUB anniversary 20/40/60 points | |
Follow us on Facebook 10 points | |
Scanning QR code at IQOS points of sale 10 points *once a month | |
Recikliranje duhanskih patrona 10 poena __STRING_NOT_TRANSLATED__ |
Discover All IQOS CLUB Benefits
| Silver: 0 - 149 | Gold: 150 - 299 | Platinum: 300 + | |
|---|---|---|---|
Personalized help from IQOS CARE AgentAfter the first purchase, our agents are at your disposal to help you in the first days of adjusting to the new experience with the IQOS ILUMA or LIL SOLID Ez device. | |||
International Assistance for IQOS usersDo you often travel abroad? In case you need IQOS customer support we are at your disposal. | |||
Accidental damage coverageOne replacement in the event, in case you accidentally damage your IQOS ILUMA device. | |||
Easy replacement in remote areasIn case your device needs to be replaced, we have provided fast service without much paperwork required. | |||
New IQOS device at a special priceReplacing the old one with a new IQOS ILUMA device | |||
Partner's offersGet the best of our partnership offers, when moving to a new status, choose one of the vouchers from our partners. | 30 BAM | 50 BAM | |
Birthday voucherUse a birthday voucher for any product from the IQOS portfolio | 20 KM | 30 KM | |
Earlier access to IQOS limited edition editionsEarlier access to IQOS limited edition editions | |||
Gifts and surprisesOccasional surprises for Platinum members | |||
Points for IQOS CLUB anniversaryEvery IQOS CLUB anniversary you will get additional points |
Discover All IQOS CLUB Benefits
Personalized help from IQOS CARE Agent
After the first purchase, our agents are at your disposal to help you in the first days of adjusting to the new experience with the IQOS ILUMA or LIL SOLID Ez device.
International Assistance for IQOS users
Do you often travel abroad? In case you need IQOS customer support we are at your disposal.
Accidental damage coverage
One replacement in the event, in case you accidentally damage your IQOS ILUMA device.
Easy replacement in remote areas
In case your device needs to be replaced, we have provided fast service without much paperwork required.
New IQOS device at a special price
Replacing the old one with a new IQOS ILUMA device
Earlier access to IQOS limited edition editions
Earlier access to IQOS limited edition editions
Points for IQOS CLUB anniversary
Every IQOS CLUB anniversary you will get additional points