ABOUT CLUB HOW IT WORKS

There Are Many Ways To Earn Points!

Purchase of the first IQOS ILUMA device/LIL SOLID EZ device

25/15 points

Purchase of accessories or purchase of holder or pocket charger

15 points

Purchase of the second and each subsequent IQOS ILUMA device

up to 70 points

Recommendation of the IQOS ILUMA device to a friend who is an adult smoker

70 points

Recommendation of LIL SOLID EZ device to a friend who is an adult smoker

30 points

Visit an IQOS Store

5 points

*once a week

Visit to the IQOS boutique

5 points

*once a week

Visit to the IQOS virtual boutique

10 points

*once a month

Visit your IQOS CLUB profile

1 point

*1 point every 48 hours

First/Second/Third IQOS CLUB anniversary

20/40/60 points

Follow us on Facebook

10 points

Scanning QR code at IQOS points of sale

10 points

*once a month

Recikliranje duhanskih patrona

10 poena

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iqos club
Recommend IQOS to adult smoker friends
Get points whenever your referred adult smoker friend purchases an IQOS device.

Discover All IQOS CLUB Benefits

Silver: 0 - 149
Gold: 150 - 299
Platinum: 300 +

Personalized help from IQOS CARE Agent

After the first purchase, our agents are at your disposal to help you in the first days of adjusting to the new experience with the IQOS ILUMA or LIL SOLID Ez device.

International Assistance for IQOS users

Do you often travel abroad? In case you need IQOS customer support we are at your disposal.

Accidental damage coverage

One replacement in the event, in case you accidentally damage your IQOS ILUMA device.

Easy replacement in remote areas

In case your device needs to be replaced, we have provided fast service without much paperwork required.

New IQOS device at a special price

Replacing the old one with a new IQOS ILUMA device

Earlier access to IQOS limited edition editions

Earlier access to IQOS limited edition editions

Points for IQOS CLUB anniversary

Every IQOS CLUB anniversary you will get additional points

FAQ