Tobacco sticks

IQOS and tobacco sticks have been carefully designed to provide you with tobacco satisfaction and duration similar to the one you get from cigarettes. With each tobacco stick on average lasting up to 14 puffs or 6 minutes.

IQOS and tobacco sticks were designed to provide you with tobacco satisfaction similar to the one you get from cigarettes. On average the usage duration of heating tobacco stick is similar to one of cigarettes and can last up to 6 minutes or 14 puffs.

Tobacco sticks have been special designed to fit in to the iqos holder. They may be smaller than cigarettes, but that doesn’t mean their duration and your tobacco satisfaction will be shortened. If you take longer, gentler puffs, with longer breaks between them your tobacco stick will last up to 6 minutes or 14 puffs.

The taste of tobacco sticks is different from that of cigarettes because tobacco is heated rather than burned.
By heating the tobacco, the true taste of the tobacco is released.
Tobacco sticks are made from a specially selected blend of tobacco in order to provide tobacco taste and satisfaction that replicates as much as possible what adult smokers expect.

Yes, tobacco sticks contain nicotine, which is addictive.
Nicotine is naturally present in the tobacco used in tobacco sticks . It is released in the vapor that is generated during the IQOS usage.

Ultra-compact and precisely designed, tobaco sticks consistently deliver tobacco taste, satisfaction and pleasure when heated with IQOS Device.

Tobacco part consists of the carefully selected, finely ground and specially prepared tobacco that delivers the best taste while heating. Non-tobacco part consists of:

• Cooling plug - made of corn-based material also used in medical, food and beverage industries
• Air flow chamber – designed to hold the tobacco plug in place and transfer the aerosol to the cooling plug
• Protective wrap – protective aluminium wrap which helps to deliver a consistent taste experience
• Filter - similar to the mouthpiece filter of a cigarette. Made of cellulose acetate.

If you have difficulties inserting the tobacco sticks in the IQOS Holder, we advise you to first check whether:

• there is any tobacco residue left in the Holder
• the heating blade is cleaned regularly
• the Holder Cap is fully closed

If the above is all right, you can try to pre-heat the IQOS Holder prior to inserting the tobacco stick:
- IQOS 2.4/ IQOS 2.4P / IQOS 3/IQOS 3 DUO:
- Press the Holder Button to start heating
- Wait for 2-3 seconds for pre-heating
- Gently insert the tobacco stick

- IQOS 3 MULTI:
- Open the lid
- Press the Button to start heating the device
- Wait for 2-3 seconds for pre-heating
- Gently insert the tobacco stick

If none of the above solutions helps, consider the following options:

• Please contact Customer Care for assistance
• Visit the nearest IQOS Store
• Ask an IQOS™ Coach to visit you

If the tobacco plug is stuck in your cap, remove by gently tapping the cap on a hard surface to extract the tobacco plug, or by using a cleaning pin.
If you use the pin, simply push the rod outward from the bottom part of the cap.
To prevent this issue, please make sure to always lift up the cap before extracting the used tobacco stick.

IQOS carefully monitors the temperature and number of puffs of each tobacco stick to ensure an optimal balance between stick heating temperature and duration, all to provide you with a consistent tobacco taste from tobacco stick.

Longer and gentler puffs would extend the duration and increase satisfaction from your tobacco sticks.

The blade within your IQOS needs some time to heat the tobacco to the optimal temperature. This is why taking longer breaks between puffs would help to deliver a consistent taste experience from your tobacco sticks.

IQOS and tobacco sticks were designed to provide you with tobacco satisfaction similar to the one you get from cigarettes. On average the usage duration of tobacco stick is similar to one of cigarettes and can last up to 6 minutes or 14 puffs.